Leonora Lim, DHL’s Asia-Pacific VP for Life Sciences and Healthcare, Customer Solutions & Innovation, dives into the industry’s challenges during the pandemic, the continuing importance of Singapore as a regional hub, DHL’s multi-billion-dollar investment in digitalization, and why she believes that the industry will never go back to the way it was before.
I do not think we will ever go back to the way we were before. The pandemic coincided with the beginning of a long conversation we had undertaken about changes in the way we work
